Senior Recruiter

Siena AI

Siena AI

People & HR
Multiple locations · San Francisco, CA, USA · Boston, MA, USA · Los Angeles, CA, USA · Austin, TX, USA · North Carolina, USA · Toronto, ON, Canada
Posted on Thursday, May 30, 2024

About us

At Siena we are revolutionizing the customer service industry with the world's first autonomous AI customer service agents. We are a remote-first startup that's passionate about enabling machines to engage in delightful and empathic conversations. Siena is the first of its kind, designed to work out-of-the-box to interact with customers across all channels from a single platform.

If you're excited about AI and the intersection of human-to-machine communications, and want to be part of a team who is driving innovation and making a real impact, then come join us in pushing the boundaries of AI and CX.

Some of our values

  • Customer First: It's not just about solving issues or closing deals. We're in the business of understanding our customers so well that we can anticipate their needs and blow their minds.

  • Straight Talk: Communication isn't just a checkbox for us—it's our operating system. We say what we mean, mean what we say, and have no hidden agendas or sugar-coating..

  • Question & Disrupt: We do things that have never been done before—not for the sake of being different but for being radically better.

  • Act with Agency: We don't wait for permission or perfect conditions. We evaluate the situation, make our best call, and go for it.

  • Raise the Bar: We're not just meeting standards, we're aiming for setting them.

  • Fast & Fearless: We move quickly but thoughtfully, and view mistakes and failures as stepping stones, not setbacks.

  • Driven by Curiosity, Fueled by Growth: We ask the questions no one else is asking, dive deep, and come out the other side better for it.

  • Synergy Over Solo: We value collaboration over individual achievement. When we work together, we're unstoppable. We're not just co-workers; we're co-creators.

About the role:

We're looking for a Senior Recruiter to join our HR team. The ideal candidate will excel at sourcing, attracting, and hiring top talent across various functions to help us meet our ambitious growth goals.

What you'll be doing:

  • Talent Acquisition: Develop and implement scalable hiring solutions across all verticals, from GTM to engineering. Partner with our People Ops Lead and manage end-to-end recruitment processes, nurturing relationships with candidates, collaborating with hiring managers, and ensuring an exceptional candidate experience that elevates our employer brand.

  • Culture and team environment: Lead with empathy to cultivate a vibrant culture spanning 4 continents. Guide people policies, foster open feedback, and promote inclusive communication, nurturing a high-performance environment.

  • Total Rewards: Participate in the development of competitive compensation and benefits structures, market insights to recommend attractive salary bands, incentive systems, and benefits packages that attract and retain top-tier talent.

  • Data-Driven Insights: Utilise data analytics to measure the effectiveness of HR initiatives and provide actionable insights to optimise processes and enhance the employee experience.

Join the team if you:

  • Bring 5+ years of experience in Recruitment in fast-growing tech or SaaS environments.

  • You've driven organisational growth by planning for workforce expansion and anticipating skills gaps. Your strategies have enabled the seamless integration of new team members during periods of rapid development.

  • Excel in uncovering diverse top talent through innovative recruitment, crafting powerful employer branding; planning and forecasting strategic hiring aligned with the team's needs.

  • Are confident in your deep understanding of compensation philosophy and market trends to create competitive total rewards packages, implementing salary structures, incentive plans, and benefits that attract, motivate, and retain top talent.

  • Navigate intricate people situations with empathy, advocating for a positive, healthy workplace culture, and providing guidance on workplace guidelines.

  • Use analytical thinking to set and track key performance indicators for effective recruitment strategies.


🏠 The flexibility to work from anywhere. Even if it's just from the comfort of your own bed (because let's face it, who doesn't love a good WFH situation?)

🌞 Flexible working hours. Because who said you can't design your day on your terms?

💸 Competitive salary and stock options. We offer highly competitive salaries and equity, because we're building this together.

🌴 Unlimited PTO. With unlimited paid time off and a minimum of 15 days off per year, you'll have plenty of time to explore the world (or just your couch).

📖 Growth stipend. An annual budget to continue learning and expanding your horizons. It's like getting a raise without having to ask for it. We invest in you, so you can continue to invest in yourself.

At Siena, we’re not just looking for people who can do a job. We’re looking for people who want to break boundaries, create the future, and reshape industries. If that’s you, we look forward to your application.

Siena provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.