People Operations Manager

Course Hero

Course Hero

People & HR, Operations
Redwood City, CA, USA · Vancouver, BC, Canada · Toronto, ON, Canada · Redwood City, CA, USA · Canada · Vancouver, BC, Canada · Toronto, ON, Canada
Posted on Wednesday, June 5, 2024

Learneo is scaling! At Learneo, our strength lies in the diversity of our team and the inclusive culture we foster. We cherish each member of our vibrant community, knowing that it's our combined efforts that drive us to excellence. Our People Operations team is dedicated to ensuring that everyone feels valued, supported, and empowered to thrive in their roles, igniting a passion for their work each day. As we expand and grow, nurturing our inclusive culture remains at the core of everything we do.

We're seeking an individual who embodies the spirit of modern HR, champions a people first mindset, someone with a deep understanding of HR policies and regulations across diverse landscapes. You'll exemplify seamless communication and impeccable organization, navigating challenges with a proactive mindset, and unwavering attention to detail. If you're ready to join a dynamic, growing global People Operations team where your unique talents are celebrated and embraced, we invite you to be a part of our journey.

Here are some ways you’ll make an impact

  • Manage and support processes related to onboarding, offboarding, benefit administration, and compliance, primarily focused on the United States and Canada region.
  • Oversee, review, and approve all payroll processing to ensure accurate processing of all internal personnel changes.
  • Efficiently manage all leave of absence requests, ensuring compliance with company policies and regulations while maintaining clear communication with employees and relevant stakeholders
  • Support the administration and tracking of the People Operation programs.
  • Oversee annual reporting for the company, including ACA, EEO-C, OSHA 300, 5500’s as well as other year-end tasks.
  • Enhance our people first culture by resolving issues promptly and responding to employee questions and concerns related to payroll, benefits, compensation, leaves, contingent workforce program, and other established or new processes.
  • Develop and implement People Operations communications and initiatives for various levels of the organization.
  • Contribute to meaningful improvements to the overall company culture of the People team and the company.
  • Mentor other People Operations team members.

Are you our People Operations Manager?

  • 6+ years of progressive HR/ People Operations experience that includes developing and implementing people programs in a high-growth environment nationally and internationally.
  • Strong understanding of Canadian and US employment laws, regulations, and compliance requirements.
  • Strong analytical, organizational and facilitation skills
  • Capable of managing, negotiating, and building effective relationships with vendors
  • Successful track record of establishing credibility and trust amongst a diverse workforce
  • Practical knowledge of local and government policies related to leaves, ADA, wage & hour and other payroll policies
  • Ability to manage multiple-projects with the highest degree of professionalism and confidentiality

Bonus Points

  • Relevant practical experience with HRIS tools such as ADP Workforce Now, Culture Amp, Sapling, VNDLY
  • Has experience with procure and payment tools such as Coupa
  • Has experience working with benefits broker such as Sequoia
  • Experience with using E-Verify

Benefits & Perks!

  • Competitive salary, annual bonus, and RSUs
  • Medical coverage, including full dental and vision
  • Life and disability benefits
  • 401(k) program (US) / retirement savings plan (Canada) with company match
  • One month paid sabbatical after 5 years at the company
  • Education reimbursement
  • Professional development workshops & industry conferences
  • Paid parental leave
  • Flexible work schedule
  • Social responsibility program (volunteer time off and donation matching)
  • Annual wellness stipend
  • Tech stipend
  • Annual family planning stipend
  • Quarterly snack boxes delivered to your door

Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. We strongly encourage you to apply if you're interested: we'd love to learn how you can amplify our team with your unique experience!

This role is eligible for hire in the San Francisco Bay Area, California, Toronto, Canada & Vancouver, Canada.

For positions in San Francisco, CA, and other locations where required, we will consider for employment qualified applicants with arrest and conviction records. Other locations: IL, MA, NJ.

We are a virtual-first company and have employees dispersed throughout the United States and Canada. We have a market-based pay structure that varies by location. The base pay for this position is dependent on multiple factors, including candidate experience and expertise, and may vary from the amounts listed below. You may also be eligible to participate in our bonus program and may be offered an equity award, benefits, and other types of compensation.


Equal ​Employment Opportunity Statement ​(EEO)

We are an equal opportunity employer and value diversity and ​inclusion within our company. ​We will consider all qualified applicants without regard to race, religion, color, national origin, sex, gender ​identity, gender expression, sexual orientation, age, marital status, ​veteran status, or ​ability status. We will ensure that individuals who are differently abled are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment as provided to other applicants or employees. Please contact us to request accommodation.

About Learneo:
Learneo is a platform of builder-driven businesses, including Course Hero, CliffsNotes, LitCharts, QuillBot, Symbolab, Scribbr, LanguageTool and StudentBrands, all united around a shared mission of supercharging productivity and learning for everyone. We attract and scale high growth businesses built and run by visionary entrepreneurs. Each team innovates independently but has a unique opportunity to collaborate, experiment, and grow together, and they are supported by centralized corporate operations functions, including HR, Finance and Legal.

In accordance with Canadian law, the base salary for this role if filled within Canada is as follows.

Canada Pay Range
$114,000$154,000 CAD

In accordance with California law, the base salary for this role if filled within SF Bay Area, California is as follows.

SF Bay Area, California Pay Range
$145,000$197,000 USD