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Associate Technical Consultant
Enable
IT
Auckland, New Zealand
Posted on May 9, 2025
Managing pricing and rebates shouldn’t be a hassle. Enable’s intelligent platform is built for the speed of today’s market, eliminating disconnects between pricing strategy and rebate execution. We help companies to increase profitability and simplify the complex with accurate, AI-powered insights, real-time performance monitoring, agreement optimization, and simplified rebate management.
After securing $291M in Series A-D funding and acquiring Flintfox in 2025, Enable is positioned for continued, significant growth. Since the launch of our flagship product in 2016, we have been rapidly scaling our client base, product offerings, and built a team of top-tier professionals committed to reshaping the industry.
Want a glimpse into life at Enable? Visit our Life at Enable page to learn how you can be part of our journey.
To assist in delivering high quality software implementation support to Flintfox customers, the Associate Technical Consultant will work alongside senior team members to help deliver custom solutions, ensuring our software customizations align with agreed customer requirements. The jobholder will also support the investigation and remediation of issues raised by our clients, to help drive a positive customer experience.
Duties and Responsibilities
- Understands the requirements of customers within the project and strives to deliver these consistently.
- Takes personal responsibility for the ensuring the customer’s problems are resolved.
- Takes personal responsibility for ensuring that all customers are communicated with at appropriate times throughout the problem resolution process.
- Ability to develop and maintain strong, productive relationships with customers.
- Works with customers to achieve successful result.
- To actively contribute to the development of a high performance and collaborative team environment within the business.
- Works effectively with other Flintfox resources and customer team members to reach established objectives and deadlines.
- Can help clients diagnose and fix production issues in a timely manner.
- Collaborate with the consultants in writing the technical design documents.
- Responsible for writing and coding individual programmes from specific requirements and technical specifications for Flintfox Products.
- Draft and interpret written business requirements and technical specifications documents and report and analyse any defects.
- Create, document, implement and maintain technical documentation, unit test plans, scripts and test harnesses using defined technical documentation templates in a timely fashion.
- Designs, develops, modifies, de-bugs, documents and tests a range of Flintfox applications.
- Actively contributes to the successful implementations of proposed solutions, by completing thorough testing on the build of the solution.
- Maintains high level of technical competency, systems and industry trends.
- Produces clean, maintainable, efficient, performant, secure code, designs and specifications that satisfies requirements and ensures they successfully pass QA without rejection.
- Provides technical support for the team through design and code reviews, ensuring best technical practices are applied.
- Provides technical support to customers as required.
- Works with development team to troubleshoot development environment, production environment, performance tune and optimize code.
- Ensures all development is compliant with internal and external company policy and procedures along with quality guidelines and design standards.
- Contributes to improvement of development policies and procedures.
- Takes accountability, ownership and responsibility for delivering work in agreed time frames and budgets.
- Support service estimations for development tasks.
- Review the design documentation and related estimations.
- Customisation of the product to meet the needs of the customer based on the specifications from the Functional Consultant.
- Integration of the solution with the customer’s legacy databases and systems
- Document custom developed functionality in accordance with documentation standards and best practices.
- Implement add-ons and code from third parties.
- Initial test of the developed functionality.
- Support integrated testing.
- Undertake additional tasks, responsibilities and ad-hoc projects as and when requested.
- Ensure all billable work is billed effectively.
- Maximizes opportunities for billable work.
- Ensure timesheets are submitted on time and accurately recorded.
Knowledge, Skills, and Abilities
- At least 1-2 years’ software support experience in a client facing role
- Proven track record in delivering outstanding technical solutions, requirements, solution design, customer presentation skills.
- Basic understanding of finance, supply chain or manufacturing related business processes.
Required Education and Experience
- At least 1-2 years’ software support experience in a client facing role
- At least 1-2 years’ experience in relevant coding languages, with demonstrated proficiency in SQL/T-SQL and X++ (or another object-oriented programming language)
- Proven experience in implementing system design and process improvements.
- Experience working with key customers to deliver customisation requirements.
- Requirements gathering and business analysis experience.
Preferred Education and Experience
- Bachelor's degree in fields such as Information Technology, or related disciplines
- Prior exposure to ERP systems, particularly in finance or SCM context
- Experience through internships or academic project involving software development or system implementations
Travel
- Our roles may require some travel, with a typical average being in the region of up to 20%. Very infrequently, however, some customers at some specific stages of their projects, may request a higher percentage of travel, sometimes up to 50% or more.
Total Rewards:
At Enable, we’re committed to your professional development and growth. Starting pay is determined by factors like location, skills, experience, market conditions, and internal parity.
Salary/TCC is just one component of Enable’s total rewards package. Enable is committed to investing in the holistic health and wellbeing of all Enablees and their families. Our benefits and perks include, but are not limited to:
Paid Time Off: Take the time you need to relax and recharge
Wellness Benefit: Quarterly incentive dedicated to improving your health and well-being
Lucrative Bonus Plan: Enjoy a rewarding bonus structure subject to company or individual performance
Equity Program: Benefit from our equity program with additional options tied to tenure and performance
Career Growth: Explore new opportunities with our internal mobility program
Additional Perks:
Free Food: Complimentary meals, snacks, and drinks on-site in our global offices
Learning & Development: Access a range of workshops and courses designed to boost your professional growth and take your career to new heights
Pets: Bring your pets to our welcoming, pet-friendly offices
According to LinkedIn's Gender Insights Report, women apply for 20% fewer jobs than men, despite similar job search behaviors. At Enable, we’re committed to closing this gap by encouraging women and underrepresented groups to apply, even if they don’t meet all qualifications.
Enable is an equal opportunity employer, fostering an inclusive, accessible workplace that values diversity. We provide fair, discrimination-free employment, ensuring a harassment-free environment with equitable treatment.
We welcome applications from all backgrounds. If you need reasonable adjustments during recruitment or in the role, please let us know.
For more information about what it’s like to work with us, check out our website https://www.enable.com/about