Phenom
This job is no longer accepting applications
See open jobs at Phenom.See open jobs similar to "Accessibility Program Manager" Sierra Ventures.Phenom Intro:
Phenom People is a rapidly growing software company that is revolutionizing the way companies attract, engage, and retain top talent.
We are seeking a Accessibility Program Manager with a strong foundation in digital accessibility to join our Global Customer Care team. This is an exciting opportunity for certified accessibility professionals or testers who want to expand into program management, while continuing to advocate for inclusive, accessible user experiences.
In this post-go-live role, you’ll work cross-functionally with Support, QA, Customer Success, and Product teams to lead accessibility programs, manage escalations, and contribute to broader customer experience initiatives.
What You'll Do:
Accessibility Program Ownership:
Issue Management & Escalations:
Cross-Functional Collaboration:
Customer Guidance & Education:
Audits & Compliance Reporting:
Process Improvement:
Program Expansion:
Stakeholder Communication:
Documentation & Scalability:
What You've Done:
Accessibility Expertise:
Certifications Preferred:
Assistive Technology Proficiency:
Technical Understanding:
Program Management Potential:
Soft Skills & Passion:
Customer-Facing Agility:
Benefits:
● We want you to be your best self and to pursue your passions!
● Health and wellness benefits/programs to support holistic employee health
● Flexible hours and working schedules, as well as parental leave for new parents
● Growing organization with career pathing and development opportunities
● Tons of perks and extras in every location for all Phenoms!
Join Us
If you're an accessibility advocate ready to expand your impact through program management—while helping real customers deliver inclusive digital experiences - we want to hear from you.
#LI-JG1
This job is no longer accepting applications
See open jobs at Phenom.See open jobs similar to "Accessibility Program Manager" Sierra Ventures.