Technical Program Manager

Qeexo

Qeexo

IT, Operations
Pittsburgh, PA, USA
Posted on Saturday, February 3, 2024

**This position is for our Pittsburgh, PA office - only apply if you are based there or willing to relocate**

At TDK Qeexo, we are transforming the utilization and interaction with sensor data. As pioneers in automating end-to-end machine learning for edge devices, we are reshaping the landscape of "tinyML" development. Collaborating with leading global companies, we empower teams to effortlessly devise and implement machine learning solutions for industrial applications, all without the need for coding. Originating as a spin-off from Carnegie Mellon University in 2012, we are now a proud part of TDK Corporation, a prominent global player in sensor technology.

Qeexo is looking for a Technical Program Manager to join our product team. The ideal candidate will be responsible for managing the planning and execution of engineering projects for our SaaS products and customer projects. You will also work closely with our customers to understand their needs and provide technical guidance to ensure they are getting the most out of our products and that feedback is incorporated into our product roadmap.

Responsibilities:

  • Day-to-day facilitation of project operations at the workstream level.
  • Manage project- and org-level projects based on data and product metrics.
  • Translate strategic outcomes into concrete project deliverables.
  • Lead regular reviews of project progress and leadership readouts.
  • Streamline and coordinate team communications.
  • Work with customers to understand their needs and provide technical guidance to ensure they are getting the most out of our products.
  • Supporting all project workstreams with flex content management, as needed, often with short notice.
  • Create / manage project schedules and ensure that projects are completed on time and within budget.
  • Design, incubation and iteration of org-wide systems and processes to assess and enable project effectiveness and efficiency.
  • Monitor customer usage and identify opportunities to increase adoption and retention.
  • Develop and maintain a deep understanding of our products and their technical capabilities.
  • Provide technical support to customers as needed.

Qualifications:

  • Bachelor’s degree.
  • 5+ years of experience in a customer-facing technical role.
  • Strong technical skills and experience with SaaS products.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • US work authorization