Work with our Portfolio Companies.
547
Jobs
68
Companies
Making your next career move? Check out the openings at our Portfolio Companies.
Agent Success Manager, Radius Agent Realty
Radius
Customer Service
California, USA · Colorado, USA
Posted on Jun 30, 2023
Summary:
Radius Agent is a fast growing real estate technology firm, backed by top leaders and investors in the Real Estate and Technology Industries. We are seeking a highly motivated Agent Success Manager to support a roster of agents associated with our brokerage, Radius Agent Realty.
*Candidate Profile: *
This position will help Radius agents leverage all technology and support RAR has to offer and ensure we are operationally set up to enter new markets. You are a relationship manager, primary point of contact, and expert for a roster of real estate agents. Your role will be focused on building relationships, and providing real time, best-in-class support to ensure their success.
Qualified candidates will be energetic, friendly, organized and proficient in learning new technology and systems.
Responsibilities and Duties:
- Welcome new agents by conducting onboarding sessions for individual agents and agent teams
- Conduct regular technology and program trainings
- Proactively engage assigned agents to help them achieve business outcomes using the Radius technology and programs
- Troubleshoot issues related to marketing, technology, lead generation and other Radius programs
- Support in building camaraderie amongst the community of RAR agents
- Ensure all transactions of assigned agents are correctly accounted for
- Document and continuously improve best practices, resources and KPIs
Qualifications and Skills:
- Excellent written and verbal communication
- Detail oriented with solid organizational and problem solving skills
- High energy with a friendly, professional attitude
- 3+ years of existing Customer Success, Customer Support or Operations experience
- Experience in conducting virtual training sessions
- Bonus points for Real Estate experience, Hubspot proficiency
Perks:
- Strong growth potential within the organization
- Professional development from talented leaders and innovators
- Positive and fun work culture
- Generous PTO, Medical, Dental and Vision Insurance, 401K Contribution