Agent Success Manager, Radius Agent Realty

Radius Agent

Radius Agent

Customer Service
California, USA · Colorado, USA
Posted on Friday, June 30, 2023


Radius Agent is a fast growing real estate technology firm, backed by top leaders and investors in the Real Estate and Technology Industries. We are seeking a highly motivated Agent Success Manager to support a roster of agents associated with our brokerage, Radius Agent Realty.

*Candidate Profile: *

This position will help Radius agents leverage all technology and support RAR has to offer and ensure we are operationally set up to enter new markets. You are a relationship manager, primary point of contact, and expert for a roster of real estate agents. Your role will be focused on building relationships, and providing real time, best-in-class support to ensure their success.

Qualified candidates will be energetic, friendly, organized and proficient in learning new technology and systems.

Responsibilities and Duties:

  • Welcome new agents by conducting onboarding sessions for individual agents and agent teams
  • Conduct regular technology and program trainings
  • Proactively engage assigned agents to help them achieve business outcomes using the Radius technology and programs
  • Troubleshoot issues related to marketing, technology, lead generation and other Radius programs
  • Support in building camaraderie amongst the community of RAR agents
  • Ensure all transactions of assigned agents are correctly accounted for
  • Document and continuously improve best practices, resources and KPIs

Qualifications and Skills:

  • Excellent written and verbal communication
  • Detail oriented with solid organizational and problem solving skills
  • High energy with a friendly, professional attitude
  • 3+ years of existing Customer Success, Customer Support or Operations experience
  • Experience in conducting virtual training sessions
  • Bonus points for Real Estate experience, Hubspot proficiency


  • Strong growth potential within the organization
  • Professional development from talented leaders and innovators
  • Positive and fun work culture
  • Generous PTO, Medical, Dental and Vision Insurance, 401K Contribution