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siena-ai
siena.cxLocations
San Francisco, CA, USA
industry
Commerce and Shopping · Data and Analytics · DeepTech · Information Technology · Software
Size
11-50 employees
Stage
Seed
founded in
2022
Siena AI is an autonomous customer service platform designed to enhance commerce by integrating human empathy with AI technology. It autonomously resolves over 80% of customer queries, significantly improving response and resolution times while ensuring customer satisfaction. The platform offers features like omnichannel management, personalized AI personas, and cognitive reasoning, making it a unique solution in the customer experience market. With a strong focus on data privacy and seamless integration with existing tools, Siena positions itself as a leader in transforming customer interactions into meaningful experiences.
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