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siena-ai
siena.cxLocations
San Francisco, CA, USA
industry
Commerce and Shopping · Data and Analytics · DeepTech · Information Technology · Software
Size
51-200 employees
Stage
Seed
founded in
2022
Siena AI is an autonomous customer service platform designed to enhance commerce by integrating human empathy with AI technology. It autonomously resolves over 80% of customer queries, significantly improving response and resolution times while ensuring customer satisfaction. The platform offers features like omnichannel management, personalized AI personas, and cognitive reasoning, making it a unique solution in the customer experience market. With a strong focus on data privacy and seamless integration with existing tools, Siena positions itself as a leader in transforming customer interactions into meaningful experiences.
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