Senior Technical Writer

Sisense

Sisense

Marketing & Communications, IT

Ukraine · Remote

Posted on May 14, 2026
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In this role, you will help us improve the Sisense developer experience via documentation, including code examples and tutorials. You will be responsible for creating, publishing, and maintaining user-centric developer documents from concept to code. You will partner with product managers, development teams, and other stakeholders to build API/developer documentation, including samples and more. You will be responsible for the end-to-end content creation process, including content strategy, IA design, AI audits, writing, editing, reviews, and publication.

Responsibilities:

  • Lead the content strategy, Information Architecture (IA) design, and maintenance for the developer documentation site.
  • Drive a "Clean Sweep" initiative to overhaul the information architecture for both human and AI developers and migrate content to the new Docusaurus-based infrastructure (possible to use a different platform if preferable).
  • Implement an "AI-First Design" strategy, using llm.txt standards and structured solution summaries to ensure content is legible to LLMs and reduces hallucination in AI-generated code.
  • Produce high-quality documentation (API & SDK docs, feature guides, release notes) that is intent-based, rewriting tutorials to include the "Why" and "Use Case" descriptions alongside technical steps.
  • Collaborate with the REST API engineering team on documentation sanitation, migrating high-priority endpoints to OpenAPI 3.0 specs, and providing detailed usage explanations.
  • Create and maintain accurate code samples, including embedding interactive and editable code examples and the Compose SDK playground directly into the documentation.
  • Perform final "Human-AI" clarity audits on all tutorials before launch.
  • Work closely with R&D and Product teams to ensure the quality and accuracy of all content.
  • Act on feedback from the field, both inside and outside the organization, in order to continually improve the documentation.

Requirements:

  • English mother-tongue or mother-tongue equivalent.
  • 4+ years of experience authoring complex technical documentation for a developer or engineering audience.
  • Established track record of project ownership, project management, and self-direction, with proven experience in defining Information Architecture.
  • Deep experience with SDK or API documentation for an engineering audience. Knowledge of REST APIs, OpenAPI, and familiarity with JavaScript front end frameworks or Typescript are a must.
  • Hands-on experience with code and software development tools such as IDEs (Visual Studio, WebStorm, etc.) and Source Control (GitHub, Gitlab, etc.).
  • Ability to understand code samples and improve their documentation, both inline and externally.
  • Familiarity with API documentation tools such as Swagger or OpenAPI.
  • Great communication skills, written and verbal.
  • "Self-starter" mindset with a bias for action.
  • BA/BS in Computer Science, English, or equivalent work experience.

Preferences:

  • Experience with Docusaurus, MDX, and modern static site generators.
  • Experience writing documentation in Markdown format.
  • Knowledge of BI, data analytics, and big data technologies.
  • Familiarity with web or application development technologies such as React, Angular, or Vue.
  • Experience collaborating across multiple teams and competing deadlines.
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