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SupportLogic
supportlogic.ioLocations
United States · San Jose, CA, USA · Santa Clara, CA, USA
industry
Information Technology
Size
51-200 employees
Stage
Series B
founded in
2016
SupportLogic delivers the world’s first Support Experience (SX) management platform that enables companies to proactively understand and act on the voice of the customer to build healthy relationships and maximize customer lifetime value. SupportLogic SX uses predictive and generative AI to extract and analyze customer sentiment signals from both structured and unstructured data and provides recommendations, content, and collaborative workflows. SupportLogic is helping global enterprises like Databricks, Qlik, Nutanix, Rubrik, and Snowflake to prevent customer escalations, reduce churn, and elevate the customer support experience. To learn more, visit supportlogic.com.
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