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SupportLogic
supportlogic.comLocations
United States · San Jose, CA, USA · Santa Clara, CA, USA · Stokes, San Jose, CA, USA
industry
Artificial Intelligence (AI) · Information Technology · Machine Learning · SaaS · Software
Size
51 - 200 employees
Stage
Series B
founded in
2016
About
SupportLogic is the leader in Support Experience (SX) management and post-sales Customer Experience (CX) observability. The SupportLogic SX platform enables companies to proactively understand and act on the voice of the customer, protect customer relationships, and retain revenue. Using predictive and generative AI, SupportLogic extracts and analyzes customer sentiment signals from both structured and unstructured data and provides recommendations, content, and collaborative workflows. SupportLogic is helping global enterprises like Salesforce, Qlik, Nutanix, Rubrik, and Snowflake to prevent customer escalations, reduce churn, and elevate the customer support experience. To learn more, visit supportlogic.com.
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