Director of Software Engineering - Infrastructure

Yalochat

Yalochat

Software Engineering, Other Engineering
Bellevue, WA, USA · Remote
Posted on Tuesday, January 31, 2023

Yalo

Hi! This is Yalo! We are on a mission to bring conversational commerce to the world...

Remember how it used to be to interact with businesses that knew and understood you, that could recommend exactly what you needed, and that with a simple message could get you what you wanted??? Yep... neither do we. That is why at Yalo we are marrying the scale of digital commerce with the personalization and simplicity of conversations to help companies delight their users.

We know that traditional SAAS companies focus on first world problems... we don't! Having started in Latin America, our roots are in Emerging Markets and therefore we care about bringing amazing experiences to a population that traditionally has been underserved, such as the small shop owner in Brazil that is ordering online for the first time.

If you're looking for a place to make shit happen, learn fast, and impact emerging markets in a way that hasn't been done before, look no further. 💫

Come Join us in our mission of improving billions of lives through the power of conversational commerce!

Technology Team

This role's primary focus is on hiring and building a world-class team, and putting them in the optimal position to succeed. They need to be familiar with Yalo's underlying technologies and processes to be able to support their team's growth, as well as the business strategy through impactful and sound engineering solutions. They must also efficiently coordinate across departments to accomplish collaborative goals.

The Infrastructure group focuses on building the back-end infrastructure on which our products rely. This group is responsible for building scalable, reliable, and performant infrastructure and provides APIs, libraries, and tools that make it easy for products to interface with the infrastructure the organization builds. In this role, you will be responsible for the infrastructure strategy and delivery, including how all other engineering teams will be interacting with the infrastructure.

What are the activities of a Director of Engineering, Infrastructure?

  • Define technical strategy. Lead through collaboration and influence rather than decree or direction. Align executives and product teams to prioritize technology initiatives.
  • Inspire, lead and grow a world-class engineering organization. Be a role model and coach for engineers and leaders. Help them realize their potential by setting clear expectations, openly evaluating performance, upholding accountability, and providing challenges to stretch their skills.
  • Drive and own improvements in end-to-end infrastructure and systems.
  • Prioritize execution and support your team in delivering high-quality results.
  • Drive goal-setting with your team and hold them accountable for results.
  • Create and iterate on processes to increase the effectiveness of your teams.

If you meet the next experience this is your role don't hesitate. We want you on the team!

  • Bachelor's degree in computer science or related field.
  • Experience leading large teams of managers and software engineers (30+).
  • 7+ years of experience managing engineers, including at least 3 years of managing managers.
  • Proven track record of defining and implementing technology strategy to deliver business results.
  • You have rapidly scaled teams and know how to develop and execute a growth strategy.
  • You have a deep understanding of Cloud Infrastructure (AWS/GCP), CI/CD processes, local development environments and tooling and data infrastructure.
  • Experience building frameworks or services that other development teams can leverage.
  • Experience building and maintaining large-scale SaaS products, with a focus on scalability, performance, and reliability.

If you have the next skills and experience it will be a super plus:

  • Experience with compliance such as SOC2, as well as regulatory requirements such as the GDPR.

What soft skills matter to us?

  • Excellent people skills and the ability to influence without authority.
  • Experience working with people around the globe.
  • Excellent written and executive communication skills.

Prior success at startup or entrepreneurial organizations.

What do we offer?

    • Competitive rewards on the market range
    • Remote working is available (-+3 hours CT)
    • Flexible time (driven by results)
    • Start-up environment
    • International teamwork
    • You and nothing else limit your career here

We care,

We keep it simple,

We make it happen

At Yalo, we are dedicated to creating a workplace that embodies our core values: caring, initiative, excellence, and simplicity. We believe in the power of diversity and inclusivity, where everyone's unique perspectives, experiences, and talents contribute to our collective success. As we embrace and respect our differences, we strive to create something extraordinary for the benefit of all.
We are proud to be an Equal Opportunity Employer, providing equal opportunities to individuals regardless of race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, disability, protected veteran status, or any other legally protected characteristic. Our commitment to fairness and equality is a fundamental pillar of our company.


At Yalo, we uphold a culture of excellence. We constantly challenge ourselves to go above and beyond, delivering remarkable results and driving innovation. We encourage each team member to take initiative and make things happen, empowering them to bring their best ideas forward and contribute to our shared goals.