Employee Experience & Workspace- Intern



Posted on Tuesday, October 31, 2023


Hi! This is Yalo! We are on a mission to bring conversational commerce to the world...

Remember how it used to be to interact with businesses that knew and understood you, that could recommend exactly what you needed, and that with a simple message could get you what you wanted??? Yep... neither do we. That is why at Yalo we are marrying the scale of digital commerce with the personalization and simplicity of conversations to help companies delight their users.

We know that traditional SAAS companies focus on first world problems... we don't! Having started in Latin America, our roots are in Emerging Markets and therefore we care about bringing amazing experiences to a population that traditionally has been underserved, such as the small shop owner in Brazil that is ordering online for the first time.

If you're looking for a place to make shit happen, learn fast, and impact emerging markets in a way that hasn't been done before, look no further. 💫

Come Join us in our mission of improving billions of lives through the power of conversational commerce!

Employee Experience & Workspace- Intern

The Objective for this role is be the primary point of contact for the Yaleres and support the People Team in maintaining a productive and positive workplace environment.

What will be your activities?

  • On-site point of contact for the Yaleres.
  • Building relationships in order to facilitate a sense of belonging.
  • Anticipate member and guest needs before they arise using relevant information collected about members to enhance and personalize their experience.
  • Answer any questions from Yaleres related to the building including way-finding, policies and procedures, community etiquette, etc.
  • Serve as the point person for office assistant duties: maintenance, mailing, supplies, equipment, errands, among others.
  • Organize the office layout and order stationery and equipment.
  • Maintain the office condition and arrange necessary repairs.
  • Partner with HR to update and maintain offices as necessary.
  • Organize office operations and procedures.
  • Coordinate with the IT department on all office equipment.
  • Assist in the onboarding process for new hires.
  • Address employees' queries regarding office management issues (e.g. stationery, Hardware, and travel arrangements).
  • Liaise with facility management vendors, including cleaning, catering, and security services.
  • Plan in-house or off-site activities, like parties, celebrations, and conferences.

If you meet the next experience this is your role don't hesitate. We want you on the team!

  • University students taking courses related to Administration, Psychology, Human Resources, or similar areas.
  • Basic knowledge of Microsoft Office, especially Excel and Word.
  • Intermediate English and/or Spanish.
  • Ability to work collaboratively with different teams and people with different expertise and backgrounds.
  • Strong people-oriented skills.
  • Excellent written and verbal communication skills in Portuguese and English.
  • Proactive and hands-on mindset.
  • Someone resilient that thrives in a fast-paced environment, that can easily adapt to lack of fixed routine.
  • Availability to work in the São Paulo office
  • Plus: Experience in supplier management, Facilities, Events coordination (internal & external)

What soft skills matter to us?

  • Excellent verbal and written communication skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Strong organizational and time management skills.
  • Proactive attitude and interest in learning about HR practices and processes.
  • Employee service skills

What do we offer?

  • Competitive rewards on the market range
  • Remote working is available (-+3 hours CT)
  • Flexible time (driven by results)
  • Start-up environment
  • International teamwork
  • You and nothing else limit your career here

We care,

We keep it simple,

We make it happen

We strive for excellence

At Yalo, we are dedicated to creating a workplace that embodies our core values: caring, initiative, excellence, and simplicity. We believe in the power of diversity and inclusivity, where everyone's unique perspectives, experiences, and talents contribute to our collective success. As we embrace and respect our differences, we strive to create something extraordinary for the benefit of all.
We are proud to be an Equal Opportunity Employer, providing equal opportunities to individuals regardless of race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, disability, protected veteran status, or any other legally protected characteristic. Our commitment to fairness and equality is a fundamental pillar of our company.

At Yalo, we uphold a culture of excellence. We constantly challenge ourselves to go above and beyond, delivering remarkable results and driving innovation. We encourage each team member to take initiative and make things happen, empowering them to bring their best ideas forward and contribute to our shared goals.