Employee Experience & Workspace, Jr. Associate



Mexico City, Mexico
Posted on Tuesday, October 31, 2023


Hi! This is Yalo! We are on a mission to bring conversational commerce to the world...

Remember how it used to be to interact with businesses that knew and understood you, that could recommend exactly what you needed, and that with a simple message could get you what you wanted??? Yep... neither do we. That is why at Yalo we are marrying the scale of digital commerce with the personalization and simplicity of conversations to help companies delight their users.

We know that traditional SAAS companies focus on first world problems... we don't! Having started in Latin America, our roots are in Emerging Markets and therefore we care about bringing amazing experiences to a population that traditionally has been underserved, such as the small shop owner in Brazil that is ordering online for the first time.

If you're looking for a place to make shit happen, learn fast, and impact emerging markets in a way that hasn't been done before, look no further. 💫

Come Join us in our mission of improving billions of lives through the power of conversational commerce!

People Sucess

Yalo is a company that is growing at a tremendous pace. The People Success team is focused in ensuring the success of all the processes involving our yaleres, before they joined and they dynamics inside Yalo.

As a Jr People Success Associate you will create and maintain a positive and productive work environment for employees while effectively managing the day-to-day operations of the office. This role focuses on enhancing the overall experience and well-being of employees within the organization

What are the responsibilities of this role

  • Manage and maintain office facilities, ensuring a safe and comfortable working environment.
  • Oversee office supplies, equipment, and vendor relationships, and ensure cost-effective procurement.
  • Coordinate office maintenance, repairs, and renovations as needed.
  • Develop and maintain office policies and procedures to optimize operations.
  • Implement initiatives to enhance the overall employee experience.
  • Support onboarding and orientation processes for new employees.
  • Promote diversity, equity, and inclusion within the workplace.
  • Collaborate with HR and management to address employee concerns and develop solutions for employee-related issues.
  • Manage administrative tasks, such as scheduling, correspondence, and record-keeping.
  • Coordinate meetings, conferences, and events, including logistics, catering, and technology requirements.
  • Support the leadership team with various tasks and projects as needed.
  • Address employees' queries regarding office management issues (e.g. stationery, Hardware, and travel arrangements).
  • Liaise with facility management vendors, including cleaning, catering, and security services.

What do I need to apply for this role?

  • 2-3 years of experience in office management, facilities management, or a related role.
  • Excellent organizational and multitasking skills.
  • Strong communication and interpersonal abilities.
  • Knowledge of employee engagement best practices.
  • Proficiency in office software, including Microsoft Office Suite.
  • Exceptional problem-solving skills and attention to detail.
  • Ability to adapt to changing priorities and handle multiple tasks.
  • Excellent time management and project management skills.
  • Excellent communication in English and Spanish
  • Availability to work on site (CDMX- La Roma)

What do we offer?

  • Unlimited PTO policy
  • Competitive rewards on the market range
  • Flexible time (driven by results)
  • Start-up environment
  • International teamwork
  • You and nothing else limit your career here

We care,

We keep it simple,

We make it happen

We strive for excellence

At Yalo, we are dedicated to creating a workplace that embodies our core values: caring, initiative, excellence, and simplicity. We believe in the power of diversity and inclusivity, where everyone's unique perspectives, experiences, and talents contribute to our collective success. As we embrace and respect our differences, we strive to create something extraordinary for the benefit of all.
We are proud to be an Equal Opportunity Employer, providing equal opportunities to individuals regardless of race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, disability, protected veteran status, or any other legally protected characteristic. Our commitment to fairness and equality is a fundamental pillar of our company.

At Yalo, we uphold a culture of excellence. We constantly challenge ourselves to go above and beyond, delivering remarkable results and driving innovation. We encourage each team member to take initiative and make things happen, empowering them to bring their best ideas forward and contribute to our shared goals.